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Aviso legal importante

Puma Energy se compromete a proteger y respetar su privacidad. Esta política de privacidad (junto con las Condiciones de uso y cualesquiera otros documentos a los que se haga referencia en ellas) estipula la forma en que toda información personal que Puma Energy obtenga de usted, o que usted proporcione a Puma Energy, será procesada. Lea la siguiente información atentamente para entender nuestro punto de vista y prácticas respecto de su información personal y la forma en que la trataremos.

1. La información que Puma Energy pueda obtener de usted

Puma Energy podrá obtener y procesar la siguiente información acerca de usted:

  • Información que usted proporcione al completar formularios en nuestro sitio http://www.pumaenergy.com/ ("el Sitio Web"), incluida, sin carácter taxativo, la información proporcionada como parte de una solicitud de empleo u otra consulta relacionada.
  • Si se pone en contacto con nosotros, es posible que guardemos un registro de dicha correspondencia.
  • Puma Energy también puede pedirle que realice encuestas que utilizamos con fines de investigación, aunque usted no está obligado a participar.
  • Detalles de sus visitas al Sitio Web, incluidos cualesquiera recursos a los que acceda. 

Direcciones de IP y cookies

2.1 Es posible que recopilemos información sobre su computadora, incluidos, de estar disponibles, su dirección de IP, sistema operativo y tipo de navegador, para la administración del sistema y otros fines legales. Se trata de datos estadísticos sobre el comportamiento y los patrones de navegación de los usuarios y no se identifica a nadie individualmente.

2.2 Podremos obtener información sobre el uso de su Internet en general a través de un archivo cookie que se almacena en el disco duro de su computadora. Las cookies contienen información que se transfiere al disco duro de su computadora. Nos ayudan a mejorar nuestro sitio y a brindar un servicio mejor y más personalizado. Nos permiten lo siguiente:

  • Calcular el tamaño de la audiencia y el patrón de uso.
  • Almacenar información sobre sus preferencias y, de este modo, nos permite personalizar nuestro sitio de acuerdo con sus intereses individuales.
  • Reconocerlo cuando regresa a nuestro sitio.

2.3 Usted puede, en cualquier momento, negarse a permitir las cookies activando la configuración en su navegador que le permite bloquear cookies. Sin embargo, si selecciona esta configuración, es posible que no pueda acceder a ciertas partes de nuestro sitio. A menos que haya configurado su navegador para que bloquee las cookies, nuestro sistema enviará cookies cuando inicie sesión en nuestro sitio.

3. Dónde almacenamos su información personal

3.1 La información que obtengamos de usted puede transferirse a, y almacenarse en, un sitio fuera del Espacio Económico Europeo (“EEE”). También puede ser procesada por personal que se encuentra fuera del EEE que trabaja para nosotros o para alguno de nuestros proveedores. Dicho personal puede estar involucrado, entre otras cosas, en el procesamiento de su pedido, datos de pago y servicios de soporte. Al enviar su información personal, está de acuerdo con el tipo de transferencia, almacenamiento y procesamiento estipulado. Puma Energy tomará las medidas necesarias para garantizar que su información se trate de forma segura y de conformidad con esta política de privacidad.

3.2 Usted reconoce y entiende que la transmisión de información a través de Internet no es completamente segura. Aunque haremos lo posible por proteger su información personal, no podemos garantizarle la seguridad de la información que se transmita a nuestro sitio, de modo que usted asume el riesgo de dicha transmisión. Una vez recibida su información, seguiremos procedimientos rigurosos y emplearemos elementos de seguridad a fin de prevenir todo acceso no autorizado.

4. Usos de la información

Utilizamos la información que tenemos sobre usted de la siguiente manera: 

  • Para asegurarnos de que el contenido del Sitio Web se presente de la forma más efectiva para usted y para su computadora.
  • Para brindarle la información que nos solicite o que creemos que puede interesarle, siempre que haya autorizado que se lo contacte con esta finalidad.
  • Para cumplir con nuestras obligaciones que deriven de cualesquiera contratos celebrados entre usted y nosotros.
  • Para que pueda participar en las funciones interactivas de nuestro servicio, cuando elija hacerlo.
  • Para notificarle las modificaciones a nuestro servicio.

5. Divulgación de su información

5.1 Podremos divulgar su información personal a cualquier miembro de nuestro grupo, es decir, nuestras filiales, la sociedad controladora y sus filiales.

5.2 Podremos divulgar su información personal a terceros:

  • En el caso en que vendamos o compremos cualquier negocio o activos, en cuyo caso podremos divulgar su información personal al vendedor o comprador potencial de tal negocio o activos.
  • Si Puma Energy o prácticamente todos sus activos resultan adquiridos por un tercero, en cuyo caso la información personal que tenga en su poder acerca de sus clientes constituirá uno de los activos transferidos.
  • Si nos vemos obligados a divulgar o compartir su información personal a fin de cumplir con alguna obligación legal, o a fin de hacer cumplir o aplicar nuestras Condiciones de uso y otros acuerdos; o para proteger los derechos, la propiedad o la seguridad de Puma Energy, nuestros clientes u otros. Esto incluye intercambiar información con otras compañías u organizaciones a los fines de la protección contra el fraude y disminución del riesgo crediticio.

6. Sus derechos

6.1 Tiene derecho a pedirnos que no procesemos su información personal con fines de marketing. Normalmente le informaremos (antes de recopilar su información) si nuestra intención es utilizar dicha información para tales fines o si nuestra intención es divulgar su información a un tercero a los mismos fines. Puede ejercer su derecho a evitar dicho procesamiento marcando ciertas casillas en los formularios que utilizamos para recopilar su información.

6.2 Es posible que el Sitio Web tenga, de vez en cuando, enlaces hacia y desde los sitios web de las redes de nuestros socios y afiliados. Si sigue un enlace a algunos de estos sitios web, tenga en cuenta que dichos sitios web tienen sus propias políticas de privacidad y que nosotros no asumimos responsabilidad alguna por dichas políticas. Lea estas políticas antes de enviar información personal a estos sitios web.

7. Cambios a nuestra política de privacidad

Cualesquiera modificaciones que se realicen a esta política de privacidad en el futuro se publicarán en esta página y, cuando corresponda, se lo notificará por e-mail.

 

Privacy Policy(Trafigura)

Important Legal Notice

Trafigura is committed to protecting and respecting your privacy. This Privacy Policy, together with our Terms of Use (http://trafigura.com/legal/) and any other documents referred to in it, sets out the basis on which any Personal data which Trafigura Limited (“Trafigura”, “we”, “us”) collects about you, or that you provide to Trafigura, will be processed by us.

For the purposes of applicable data protection and privacy laws, the data controller is Trafigura Limited (company number 02737924) of 14 St. George Street, London W1S 1FE, United Kingdom.

This Policy explains what Personal data we collect, how we may use and manage it and the rights you have in relation to your Personal data. Before you provide us with any Personal data or browse our Websites, you should read through this Policy in full and make sure that you are comfortable with our privacy practices.

  1. Whose Personal data do we collect?

Trafigura collects Personal data from a range of individuals in the context of its business activities, including:

  • representatives of our suppliers, customers and other business contacts;
  • contractors;
  • users of the our Websites;
  • individuals who contact us by any means; and
  • job applicants.
  1. How we collect your Personal data

We obtain Personal data which you knowingly and voluntarily disclose to us, both online and offline, notably when you:

  • visit our Websites and / or complete one of our web forms;
  • visit our premises;
  • communicate with us via any means, including but not limited to telephone, email and through the use of social networking websites, third party apps or similar technologies.

We may also collect information from third party sources, e.g. relating to your use of other websites which we operate and from related third parties e.g. sub-contractors.

  1. Information Trafigura may collect from you

Trafigura may collect a range of Personal data from you in a business context, including but not limited to your name, gender, job title, photographic identification, email address, home address and other contact details, details of your business and other interests, communications with you (including notes from meetings) and financial and payment information.

When you use our sites www.trafigura.com (“Website(s)”), we collect certain standard information that is sent by your browser to the Websites, e.g. your IP address, browser type, operating system, language, time zone setting, access times and any referring website addresses.

We may collect and process information that you provide by filling in forms on the Websites, including without limitation information provided as part of a job application or other employment related enquiry.

If you contact us, we may keep a record of that correspondence.

Trafigura may also ask you to complete surveys that we use for research purposes, although you are under no obligation to respond to them.

We may also record details of your visits to the Websites, including any resources that you access.

Trafigura may record and retain certain telephone conversations where we are required to do so to comply with our regulatory obligations.

  1. Where We Store Your Personal data

The data that we collect from you may be transferred to, and stored in, a country other than your own and that such country may provide a lower level of data protection requirements than your own country. By submitting your Personal data, you agree to this potential transfer to a country other than your own.

Whenever we transfer Personal data across borders, we will take legally required steps to ensure that adequate safeguards are in place to protect your personal data and to make sure that it is treated in accordance with this Privacy Policy.

If you are located in the EEA, Switzerland or the UK, you can request a copy of the safeguards which we have put in place to protect your Personal data and privacy rights in these circumstances, using the contact form available on our Website (https://www.trafigura.com/contact/).

You acknowledge and understand that the transmission of information via the internet is not completely secure. Although we will take reasonable and appropriate steps to protect your personal data once we have received it, we cannot guarantee the security of your data transmitted to the Websites; any transmission is at your own risk. Once we have received your information, we will use appropriate procedures and security features to try to prevent unauthorised access.

  1. Uses made of the information

We use Personal data held about you in the following ways:

  • To ensure that content from the Websites is presented in the most effective manner for you and for your computer, including carrying out analytics in relation to the use of the Websites.
  • To provide you with information that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To communicate with you and third party contacts.
  • To comply with our legal and regulatory obligations, which may include the disclosure of certain information and/or recordings of telephone conversations to regulatory authorities.
  • For other business-related purposes, including negotiating contracts, managing accounts and records, supporting corporate social responsibility activities, legal, regulatory and internal investigations and debt administration.
  1. Recruitment

When you apply for a job via our Websites or otherwise, we will collect additional more specific Personal data about you, e.g. your qualifications, career history, third party references and interview notes. We may also ask you for other information, e.g. your interests and the types of jobs you are interested in. Any Personal data you provide to Trafigura in relation to a job vacancy will be processed in accordance with our Recruitment Notice.

  1. The legal basis for Trafigura processing your Personal data

In accordance with the purposes for which we collect and use your Personal data, as set out above, the legal basis for Trafigura processing your Personal data will typically be one of the following:

  • your consent;
  • the performance of a contract that we have in place with you or other individuals;
  • Trafigura or our third parties’ legitimate business interests; or
  • compliance with our legal obligations.
  1. Disclosure of your Information

Trafigura may share your Personal data with people within the organisation who have a “need to know” that data for business or legal reasons, e.g. in order to carry out an administrative function such as processing an invoice, or to direct a query that you have submitted to the relevant department within Trafigura.

Because Trafigura operates globally, we may disclose your Personal data to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the Companies Act 2006. These entities are required to maintain the confidentiality of your data and are restricted from using it for any purpose other than the purposes set out in this Privacy Policy.

We may disclose your Personal data to third parties including the authorities, Trafigura's advisors, suppliers of IT services and third parties engaged by Trafigura for the purpose of providing services requested by you; to protect any intellectual property rights in any materials displayed on or otherwise available from Trafigura's Websites; for the purposes of seeking legal or other professional advice; to respond to a legal request or comply with a legal obligation; and to enforce Trafigura’ s Website Terms of Use (http://trafigura.com/legal/).

We may also disclose your Personal data to third parties:

  • In the event that we sell, merge or buy any business or assets, in which case we may disclose your Personal data to the prospective seller or buyer of such business or assets.
  • If Trafigura or substantially all of its assets are acquired by a third party, in which case Personal data held by it about its customers will be transferred.
  • In the event that we are required to do so to comply with our regulatory obligations, to regulatory authorities.

We may decide to allow our Website users to share comments, postings, testimonials, or other information. If you choose to submit such information to us, the information that you submit may be available generally to the public. Information that you provide in these areas may be read, collected, and used by others who access them.

Finally, we may share non-personal data with other third parties that are not described above. When we do so we may aggregate or de-identify the information so that a third party would not be likely to link data to you, your computer, or your device. Aggregation means that we combine the non-personal data of numerous people together so that the data does not relate to any one person. De-identify means that we attempt to remove or change certain pieces of information that might be used to link data to a particular person.

  1. Records retention

Your Personal data is not kept for longer than is necessary for the purposes for which it is collected. This means that data and records are destroyed or erased from our systems when no longer required. The amount of time that records are kept for varies depending upon the type of Personal data they contain.

  1. Your Rights – Marketing and Third Party Websites

You have the right to ask us not to process your Personal data for marketing purposes. Where required by law, we will inform you (before or at the time of collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by ticking certain boxes on the forms we use to collect your data. You can also exercise your right to ‘opt-out’ from receiving marketing communications at any time by contacting us at enquiries@trafigura.com.

The Websites may, from time to time, contain links to and from the websites of our partner networks and affiliates, or of other third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any Personal data to these websites.

  1. Your Rights - Access, Rectification and Deletion

Applicable data privacy laws give rights to individuals in respect of Personal data that organisations hold about them. If you wish to:

  • request a copy of the Personal data that we hold about you; or
  • request that we rectify, delete, or limit the processing of your personal data,

Please submit your request to enquiries@trafigura.com with the subject line “subject access request”.

  1. Cookies and other tools

We may use information about your visits to the Websites by using a “cookie” or similar technologies for storing information, e.g. local shared objects and web beacons (“cookies”). A cookie is a small text file which is transferred to and stored on your computer, portable device or mobile. Cookies can be unique to your web browser and contain text and information e.g. unique identifier, site name, digits and numbers.

Cookies are used to differentiate one user from another, to pass information from page to page during their visit to the Websites and to collect data about a given browser, along with the information requested and sent by the browser's operator. They enable us:

  • To estimate our audience size and usage pattern.
  • To store information about your preferences, and so allow us to customise the Websites according to your individual interests.
  • To recognise you when you return to the Websites.

By using the Websites, you are consenting to our use of cookies.

  1. What cookies do we use?

We use two types of cookies: session cookies and persistent cookies. Session cookies are temporary files that only remain in the cookie file of your browser until you leave our Websites. Persistent cookies may remain for periods ranging from hours to years after you leave the Websites and after your internet browser is closed.

The cookies we use are ‘analytical’ cookies (in particular, we use google analytics which provides us with meaningful reports on how visitors use the Websites). The cookies we use are first-party cookies, i.e.  that they are set by the Websites when you visit and the data collected by these cookies cannot be altered or retrieved by any service on another domain or by any third party.

Our use of cookies basically falls into three categories:

  • Those that are strictly necessary to deliver the services and products you have requested
  • Cookies related to the performance of the Websites, e.g. google analytics
  • Cookies related to the functionality of the Websites, e.g. remembering your preferred language.

The following table lists the principal cookies used on the Websites, their purpose and the time they will be stored on your computer, portable device or mobile:  

Cookie

Operation and Purpose

Is this a session or persistent cookie?

__utma

This cookie is typically written to the internet browser on your first visit to our Websites from that internet browser. If the cookie is deleted from by the internet browser operator, and the internet browser subsequently visits our Websites a new __utma cookie is written with a different unique ID. This cookie is used to determine unique visitors to our Websites and is updated with each page view. Additionally, this cookie is provided with a unique ID that Google Analytics uses to ensure the validity and the accessibility of the cookie as an extra security measure.

persistent

__utmb

This cookie is used to establish and continue a user session with our Websites. Each time a user visits a different page on our Websites, the cookie is updated to expire in 30 minutes, so a single session continues for as long as the user's activity on our Websites continues, within 30 minute intervals. If it does not find the cookie, a new cookie is written and a new session is established.

session

__utmc

This cookie is no longer used by the ga.js tracking code; however, historically, it operated in conjunction with the __utmb cookie to determine whether or not to establish a new user session. For backwards compatibility purposes, this cookie is continuing to be written. It expires when the user exits the browser.

session

__utmz

This cookie stores the type of referral used by a visitor to reach our Websites, for instance by a direct method, by a referring link, via a Websites search or as the result of a campaign such as an advertisement or an email link. This cookie is used to calculate search engine traffic, advertising campaigns and page navigation within our Websites and is updated with each page a user views.

persistent

lang

This cookie is set when a visitor to our Websites changes the language setting. Its purpose is to remember that visitor's language preference between visits to our Websites.

persistent

For further information about google analytics, including in particular the use of __utma, __utmb, __utmc and __utmz cookies, please visit: www.google.com/analytics/learn/privacy.html.

 

  1. How can you change your cookie preferences?

You may at any time refuse to accept or block cookies by activating the setting on your internet browser which allows you to refuse the setting of cookies. You may also be able to change the setting on your internet browser so that only particular types of cookies will be accepted.

Please note, if you change your settings in either of these ways, you may be unable to access certain parts of the Websites.

  1. Changes to Our Privacy Policy

We reserve the right to modify or amend this Privacy Policy at any time. Any changes we may make to this Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. It is your responsibility to review this Privacy Policy every time you submit information to us.

  1. Contact

Questions, comments and requests regarding this Privacy Policy and Trafigura’s handling of your Personal data are welcomed and should be addressed to enquiries@trafigura.com, as well as complaints and concerns in the first instance.

If you are not satisfied with the handling of your concern or complaint by Trafigura, you can escalate this to your national Data Protection Authority.

Last Updated: 05.03.2018 

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